We start our journey with one particular goal on our mind: become a trustworthy partner for our client. Our target has been, from the very beginning, to offer safety and confidence that everything is delivered under best circumstances and in due time. With a vast experience lying behind and coming ahead, with a dedicated team and high-tech equipment, Filip Spedition targets to move forward.
We base our activity on the commitment to make things well, with no half measure compromises and guided by our values. The core operational principle within Filip Spedition is efficiency as applicable in terms of cost optimization as well as transit time improvement.
Each step in the transportation process is thoroughly prepared by the Filip Spedition team. All along the delivery process, we match reaction and real transit times with our clients’ no matter how urgent delivery terms. We carefully analyze the needs of each and every client of ours and stand up to their expectations providing them with integrated personalized solutions. We assume entire responsibility for safe and on-time delivery.
Quality, envinronment and safety
Highly efficient standards
The quality and efficiency of services, as well as the continuous improvement of the working procedure and environment range among the most important guiding lines within Filip Spedition.
We are aware that, to be able to meet our clients’ expectations and provide related solutions, we need to focus round certain well-defined standards. The key to a stable and safe operation is the constant concern for a safe and healthy working environment as well as the investment in modern technologies. The following policies lie on the background of daily activities within Filip Spedition:
• Environment protection, concern over health and safety, over quality and costs
• Implementation of technologies most adequate for an efficient usage of resources
• Permanent training and motivation of own employees for optimum performance of activities
• Regular assessment of the quality, environment, and safety policies
One of our main purposes at Filip Spedition is to maintain a professional and motivated team. This is achieved by providing the best possible working conditions in order to reduce staff turnover and absenteeism. Applying this objective involves promoting health and safety in the workplace through effective risk assessment as well as monitoring the health of our employees by providing them with regular medical examinations.
We are certified by TÜV Austria for the quality management integrated system comprising the following standards: ISO 9001, ISO 14001, and OHSAS 18001. Implementation of OHSAS 18001 is an efficient tool to organize and focus the efforts our company makes to better control and manage professional risks (accidents, incidents, and professional illness) and improve significantly professional performance.
In the planning process we always work towards improving waste management by reducing storage or disposal, in accordance with the requirements of environmental regulations. Our staff is constantly trained to use the most efficient techniques for the maintenance and use of tools and equipment in order to reduce pollution of soil and air pollution.
Excellent organisation of processes and activities within Filip Spedition guarantees for safety and predictability of our services. Behind each delivery there lies accurate planning according to clearly-cut guiding lines. Efficient coordination of time, ensuring safety and providing quality services are the key elements that make the difference in international transport domain. The know-how we acquired so far has helped us improve all of these features and develop an operational strategy that led us to the best results, through verified methods.
Successful trips are thoroughly prepared. That is the reason why we very carefully treat implementation of new projects. Since this is the most sensitive step in a start-up, we focus on both a quick and cost-efficient implementation. It relies on correct identification of the clients’ needs and their prompt fulfillment. Trips are comfortable if linked to simple solutions. Thus, Filip Spedition offers its trip partners standardized solutions, as personalized per fields of activity. The experience acquired out of projects with individualized activities is further on transferred to yield optimization and improvement of operations. Each type of service dedicated to a certain field of activity is closely analyzed and any improvement-oriented operational change is immediately applied to other clients in the same field.
We assess our activities through permanent measurement of each project performance level. Our goal is to offer our partners a sense of confidence in a safe and on-time delivery, carried out under best conditions.